SHIPPING & PAYMENT METHODS

Shipping Methods

1. By courier (ELTA courier or SPEEDEX) or by Greek Postal Services. Applicable for shipping within Greece, in approximately 2-3 business days. Concerning inaccessible areas, packages can either be picked from the nearest courier store, or shipped to your area with an extra surcharge, which will be noted to you, before your order is completed.

2. The shipment cost is automatically calculated, based on the weight of your order as well as whether you choose payment upon delivery (shipments up to 1 kg).
   
3.  For orders, weighing over 5 kilos and for orders abroad, we recommend shipping by a transportation carrier of your choice or by DPD, or by Greep Postal Services respectively. For your options and any additional charges, we will notify you before shipping our products.


Payment Methods

Our online store faena.gr offers the following payment methods:

1.Payment upon delivery costs 2,00€ either by courier or by Greek Postal Services. This service applies only to shipments in Greece. Please state that you wish to pay your order with this method, in the "Comments" area of your order.

2.With bank deposit. This option is the only one valid for all orders abroad.

National Bank of Greece
Account Name: Fokion Theodorou & Synergates OE
Account #:41544700796
IBAN: GR8301104150000041544700796
SWIFT/BIC: ETHNGRAA

3. Payment by Paypal (please inform us in advance, so we can provide the necessary paypal information).

4. Payment by credit card
 
INTERNATIONAL CUSTOMERS
Shipping costs are provided automatically, based on weight and the destination of the parcel.
 

Shipping time

Shipments are usually completed within 3-4 business days in Greece and approximately within 7-10 working days abroad. In remote areas, shipping time can last additional days.